Delivery

We strive to keep all of the items featured on our website in stock. If all of the products in your shopping basket are marked as available for immediate despatch then you will receive your order in one of the following ways:

UK DELIVERY

What are the UK delivery options and costs?

The delivery cost will be confirmed before the payment process is completed.

UK Standard Delivery £4.99

Please allow up to 3-5 working days from the time the goods leave our warehouse (you will receive an email from us once your order has left the warehouse) If our carrier is unable to deliver your parcel it may be returned to their despatch centre and a card will be left to advise you.

UK Express Delivery £6.99

After making your order by 1pm, please allow 1-2 working days from the time the goods leave our warehouse (you will receive an email from us once your order has left the warehouse) Our aim is to deliver your parcel the next working day whenever possible (when your order is made by 1pm), however if your order contains personalised items delivery may take a little longer. This option does not guarantee delivery on a specific date

If our carrier is unable to deliver your parcel it will be returned to their despatch centre and you will be contacted to arrange a new delivery time.

Please allow at least 6 working days for delivery of your order, before contacting our Customer Service team

Delivering to PO Boxes

We do not ship to PO Box addresses.

What are the overseas delivery options and costs?

International Delivery Costs are dependent on the weight, volume and destination of your order (this will be calculated automatically)

Please allow 3-10 working days from the time the goods leave our warehouse (you will receive an email from us once your order has left the warehouse)

This service does not guarantee a specific delivery date
This option is available worldwide, with certain restrictions
This is a fully traceable delivery service
Additional charges for overseas delivery

Any customs or import duties are applied once the package reaches its destination country. Additional charges for customs clearance must be paid by the recipient. We have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you may want to contact your local customs office for further information. Please note if you place an order and then subsequently refuse delivery as you will not pay the relevant customs and duty tax for your nation’s import duties or any other levied charge, We will not refund your goods or postage charges as the parcel will not be returned to us it will be destroyed by customs.

Non-Shippable Addresses

For contractual reasons we are unable to deliver to certain locations around the world. If your country is not listed when you are entering a delivery or billing address, please contact us in the first instance so we can advise if we are able to deliver to that address.